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Terms & Conditions

Boutique Hotel Imona

1. General Information

These Terms & Conditions govern the use of the Boutique Hotel Imona website and booking services. By accessing this website or making a reservation, you agree to comply with these terms.

2. Reservations

All bookings are subject to availability and confirmation.
Guests must provide accurate personal and payment information when making a reservation.
The hotel reserves the right to cancel or refuse any booking if incorrect or fraudulent information is provided.

3. Rates & Payments

All rates are listed in applicable currency and may include or exclude taxes, depending on the booking platform.
Full or partial prepayment may be required to confirm your reservation.
Accepted payment methods include major credit/debit cards and other available payment options.

4. Cancellation & Refund Policy

Cancellation policies vary depending on the selected rate or offer.
Free cancellation (if applicable) must be made within the specified time frame prior to arrival.
Late cancellations or no-shows may result in a charge equivalent to one night or the full booking amount.
Refunds, if applicable, will be processed according to the original payment method.

5. Check-In & Check-Out

Check-in time: [Insert Time, e.g., 2:00 PM]
Check-out time: [Insert Time, e.g., 12:00 PM]
Early check-in and late check-out are subject to availability and may incur additional charges.

6. Guest Responsibilities

Guests are responsible for maintaining the condition of the room and hotel property.
Any damage caused during the stay may result in additional charges.
The hotel reserves the right to refuse service or remove guests who violate policies or disturb others.

7. Use of Website

All content on this website (text, images, branding) is the property of Boutique Hotel Imona and may not be copied or used without permission.
Users agree not to misuse the website or attempt unauthorized access.

8. Privacy

Personal information collected during bookings is handled in accordance with our Privacy Policy.
We take reasonable measures to protect your data.

9. Liability Disclaimer

Boutique Hotel Imona is not liable for any loss, damage, or injury incurred during your stay, except where required by law.
The hotel is not responsible for loss of personal belongings unless deposited in designated secure areas.

10. Force Majeure

The hotel shall not be held responsible for failure to perform obligations due to events beyond its control, including but not limited to natural disasters, government restrictions, or unforeseen circumstances.

11. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Uzbekistan.